# Nodespell frequently asked questions

> Answers to common questions about Nodespell, including what it is, browser needs, where work runs and is saved, credits, plans, teams and getting help.

Source: https://docs.nodespell.com/reference/faq/ · Last updated: 2026-11-10

The Nodespell FAQ answers general questions about Nodespell: what it is, what you need to use it, where your work runs and is saved, how credits and plans work, and where to get help. Each answer stands on its own and links to the guide with the details.

| Topic             | Questions                                                |
| ----------------- | -------------------------------------------------------- |
| The product       | What Nodespell is, who it is for, which models it offers |
| Requirements      | Browser, installation, window size, age, languages       |
| Your work         | Where it runs, where it is saved, what happens offline   |
| Credits and plans | What credits are, the free plan, video, running out      |
| Teams and help    | Working with others, the Agent, getting support          |

## Frequently asked questions

### What is Nodespell?

Nodespell is a browser-based creative workspace where you generate and finish images, video, audio and text by connecting nodes in a graph. AI models, edits and effects are nodes, and each result is kept as a take on the node that made it. See [What is Nodespell?](https://docs.nodespell.com/start/what-is-nodespell/).

### Who is Nodespell for?

Nodespell is for artists, designers, motion and VFX artists and studios who want control over each step of AI-assisted work. Beginners can start in the guided **Create** workspace, and people used to node editors can work directly in **Graph**. See [Choose a workspace mode](https://docs.nodespell.com/start/workspace-modes/).

### Which AI models does Nodespell offer?

Nodespell offers image, video, audio and text models from several model makers, presented as model nodes and through Creative Tools. The list changes as models are added and retired; the model picker in the app shows what is available now, and [What's new](https://docs.nodespell.com/whats-new/) records each addition.

### Do I need to install anything?

No. Nodespell runs in a web browser at app.nodespell.com. AI model nodes run on Nodespell's servers, so you do not need a local GPU or model downloads.

### Which browser should I use?

Use an up-to-date desktop browser. Some features check that your browser has the capabilities they need: the Timeline editor asks for an up-to-date Chromium- or Firefox-based desktop browser, and exporting compositor image sequences asks for desktop Chrome or Edge.

### What screen size does Nodespell need?

The **Create** workspace needs a window at least 1080 pixels wide; in a narrower window it offers **Open Graph** instead. **Graph** and **Immersive** have no stated minimum width.

### How old do I have to be to use Nodespell?

When you sign up, you confirm that you are at least 18, agree to the Terms and Conditions and acknowledge the Privacy Notice. Both documents are linked from the sign-up page and from **Help** > **About**.

### Which languages is the Nodespell interface available in?

The interface is available in English, UK English and Simplified Chinese. Change it in Preferences or with the command palette. See [Account settings](https://docs.nodespell.com/account/settings/).

### Where does my work run?

AI model nodes run on Nodespell's servers and use credits. Compositor and image-processing nodes render in your browser using your computer's graphics hardware. Either way, results are saved to your Project.

### Where is my work saved?

Nodespell saves your Projects, takes and uploaded Assets to your account automatically; the top bar shows **Saved** when your latest changes are stored. If saving is interrupted, Nodespell keeps a backup in the browser on your device and retries. See [Saving and recovery](https://docs.nodespell.com/projects/saving-and-recovery/).

### What happens if I lose my internet connection?

Nodespell shows **You're offline** and some features stop working until you reconnect. Unsaved changes are kept on your device and saved when the connection returns; keep the tab open until the top bar shows **Saved**. AI model runs need a connection.

### What are credits?

Credits are the usage balance for running AI models in Nodespell. Different models use different amounts depending on the model, its settings and the output length. Opening Projects, editing and running with existing takes does not use credits. See [Plans and credits](https://docs.nodespell.com/account/plans-and-credits/).

### Is there a free plan?

Yes. Nodespell Free lets you explore Nodespell, open Projects and work with your own media. AI generation uses credits, credits on a free account do not renew, and video generation is part of paid plans. See [Plans and credits](https://docs.nodespell.com/account/plans-and-credits/).

### Can I see what a run will cost before I start it?

On paid plans, Nodespell shows a credit estimate for the selected model and settings before you run, and updates it as you change settings. Free accounts see a locked **Cost estimate** slot instead.

### What happens when I run out of credits?

Your Projects, Assets and workflows stay intact, and you can still review and edit your work. New AI model runs pause until more credits are available. Paid plans include monthly credits, and paid users can buy more.

### Can I use my own images, video and audio?

Yes. Upload media to the Asset Manager or drag files onto the graph, then use them as inputs to any compatible node. Formats and sizes are listed in [Supported media](https://docs.nodespell.com/reference/supported-media/).

### Can I work with other people?

Yes. A Team is a shared workspace with its own Projects, Assets and members. On the Studio plan, a Team also has a shared credit pool managed by the team owner. See [Teams](https://docs.nodespell.com/teams/).

### Does the Agent use credits?

The Agent's usage can be charged in credits, and the **Assistant** panel shows the credits used by the last turn and the session. Any generation the Agent starts is a normal run with its own cost. See [Agent](https://docs.nodespell.com/agent/).

### How do I get help or report a problem?

Open the **Help** menu. **Help** opens this documentation, **Report a problem…** prepares a support message with technical details, **Email** copies the support address, and **Discord** opens the community. See [Support](https://docs.nodespell.com/account/support/).

### How do I find out what changed in Nodespell?

Choose **Help** > **What's new** in the app, or **More** > **What's new** on the dashboard. The same release notes are on the [What's new](https://docs.nodespell.com/whats-new/) page.

## Related

- [What is Nodespell?](https://docs.nodespell.com/start/what-is-nodespell/) — a full overview.
- [Core concepts](https://docs.nodespell.com/start/core-concepts/) — Projects, nodes, takes and credits.
- [Plans and credits](https://docs.nodespell.com/account/plans-and-credits/) — plans, balances and estimates.
- [Troubleshooting](https://docs.nodespell.com/reference/troubleshooting/) — symptoms, causes and fixes.
- [Glossary](https://docs.nodespell.com/reference/glossary/) — every Nodespell term.
