# Manage your subscription, invoices and credit top-ups

> Subscribe to a Nodespell plan, change or stop it, open invoices, buy credit top-ups, and learn what stays available in the 14-day grace period.

Source: https://docs.nodespell.com/account/billing/ · Last updated: 2026-11-10

Nodespell billing covers your subscription plan, its invoices and payment method, and any extra credits you buy as top-ups. You manage all of it from **Account Settings** > **Subscription**. Payments go through a secure Stripe checkout. When a paid plan ends, its limits stay for 14 days, and credits you bought stay usable until they expire.

## Open your billing settings

Open **Subscription** in the dashboard sidebar, or choose **My account** from the account menu and open the **Subscription** tab. In a Team workspace the sidebar item is **Team billing**, and the tab shows **Personal workspace** and **Team billing** views.

The tab shows your current plan, when it started and **Renews**, your **Available Credits**, and buttons such as **Change plan**, **Billing & invoices** and **Buy credits**.

## Subscribe or upgrade

1. In **Subscription**, open the plan picker (**Choose your plan**).
2. Choose **Monthly** or **Yearly** billing.
3. Select the button on the plan you want, such as **Get Started**. Plans that need approval show **Request access** or **Contact us** instead.
4. Complete the Stripe checkout. Taxes are calculated at checkout.

If you already have a paid plan, choosing a higher plan opens **Review subscription change**. It shows **Current billing**, **New billing**, **Due today** and **Next renewal**. Select **Confirm change** to upgrade now; Stripe charges the saved payment method, and any prorated amount and tax are calculated when you confirm.

## Downgrade or switch billing cycle

Downgrades, and switches from yearly to monthly billing, take effect at your next renewal so your current access and credits stay the same until then. The review dialog says **Downgrade at renewal** or **Switch at renewal**, and **Schedule change** confirms it. If you already have a scheduled change, a new one replaces it after you confirm **Replace scheduled change**.

## Stop your paid plan at renewal

1. Open the plan picker and scroll to the bottom.
2. Under **Manage subscription**, select **Stop paid plan at renewal**.
3. In **Review subscription end**, select **Stop at renewal**.

Your paid access and credits stay active until the end of the current billing cycle, and no further recurring charge is created. The plan then shows **Scheduled cancellation** with the end date. To keep a paid plan, choose another paid plan before renewal.

## View invoices and update your payment method

Select **Billing & invoices** to open the billing portal, where you can update your payment method and billing information and see invoices and receipts. If you have not bought anything yet, Nodespell shows **No billing history yet**.

If a paid subscription you bought is not showing, the Free plan card can offer **Restore Subscriptions** to look it up again.

## Buy extra credits

Top-ups add prepaid credits on top of your plan. They are available on Starter, Pro and Studio, and the Free plan must upgrade first.

1. Select **Buy credits** in **Subscription**.
2. Choose a credit pack and a **Quantity**. Nodespell calculates your credit quote before checkout.
3. Select **Continue to checkout** and complete payment.

| Top-up type           | Where the credits go                                         |
| --------------------- | ------------------------------------------------------------ |
| **Personal top-ups**  | Your personal workspace only. Team projects do not use them. |
| **Team pool top-ups** | The shared pool of a Studio Team you own.                    |

Top-up spend has a **Monthly top-up allowance** based on your paid subscription history. For more than the allowance or the available packs, use **Contact us**. Purchased credits expire one year after purchase.

## What happens when your paid plan ends?

Your previous plan's limits stay for **14 days** after your paid service period ends. During this grace period you can keep using credits that are still valid, but no new monthly credits are added and credit expiry dates do not change.

After the grace period, valid purchased credits keep basic prepaid access until they are used or expire:

| Credits purchased                      | Storage | Active projects |
| -------------------------------------- | ------- | --------------- |
| Before 3 November 2026, 00:00 UTC      | 10 GiB  | 120             |
| On or after 3 November 2026, 00:00 UTC | 5 GiB   | 10              |

A new purchase does not extend an older allowance, and each purchase keeps its one-year expiry. Prepaid access includes credit-funded generation and commercial use of those outputs, subject to the applicable model terms. It does not include new monthly credits, new collaborator invitations, premium support or concurrency, or extra CDN allowance.

Existing projects stay editable even above the project limit, but you must archive projects before creating or reactivating more, and free storage before adding files. Nodespell does not archive or delete your work because your plan ends; normal retention rules still apply. Existing Studio members keep using the same Team pool, and personal and Team credits are not combined.

## If a renewal payment fails

The **Subscription** tab shows that your renewal payment was not completed and that your previous plan access continues until a date. Review your billing and the billing emails you received. In some cases the app asks for a billing review before another payment, to avoid charging twice; contact info@nodespell.com when it does.

## Studio billing for Teams

Studio is billed to the owner of a Team. In **Team billing**, the **Studio team plan** card lets you choose the number of team members, starting at 2. Nodespell creates a billing Team if you do not own one yet. Your personal plan and credits stay active and are billed separately. To change the number of paid team members later, contact support.

## Frequently asked questions

### Do I keep my credits if I cancel?

Your paid access and credits stay until the end of the billing cycle. After that, plan limits continue for 14 days, and valid purchased top-up credits stay usable until they expire.

### Do you offer refunds?

The app states that all purchases are final and refunds are not offered at this time. Contact support if you have a problem with your subscription.

### When does a downgrade take effect?

At your next renewal date. Your current access and credits stay the same until then.

### Can I buy credits on the Free plan?

No. Top-ups are available after upgrading to Starter, Pro or Studio.

### Where do I get a copy of an invoice?

Select **Billing & invoices** in **Subscription**. Contact support if you need a copy that is not there.

## Related

- [Plans and credits](https://docs.nodespell.com/account/plans-and-credits/): compare plans and limits.
- [Team credits and usage](https://docs.nodespell.com/teams/credits-and-usage/): Studio pools.
- [Account settings](https://docs.nodespell.com/account/settings/): other account tabs.
- [Support](https://docs.nodespell.com/account/support/): contact Nodespell.
- [Workspaces and storage](https://docs.nodespell.com/assets/workspaces-and-storage/): storage limit messages.
